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Buy online at Trade beanies- the best way to get quality soft toys at trade prices

About Us
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Palpal and card paymentsn through Actinic. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we confirm shipment. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. If your order is not available we will notify you (where possible) and if we have received the price and delivery charges of the unavailable item we will provide a prompt refund to you.
Shipping And Handling We are based in the UK but are pleased to offer a worldwide shipping service. We always try to ship orders at the latest next business day. Within the UK we ship all items first class and for high value or large quantity order we use a reputable courier service.

Outside UK we ship all items by air mail.

Expected shipping time:

UK 3-5 days
Europe Zones 1 and 2 3-7 days
Europe Zone 3 8-12 days
America 6-10 days
Japan 6-10 days
Australia 8-10 days
Rest of the world 8-12 days
Delivery Schedule You must inform us within two working days if the goods are damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

Back Orders Due to the scarcity of some products we will occasionally be out of stock. To avoid disappointment we do not take orders for any products that are not in stock. Please do check back from time to time to see if we have been able to find new replacement stock or alternatively please feel free to email us. We will be pleased to try to assist in finding that "special" product for you.
Tax Charges We are not currently registered for VAT and therefore all orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach the Payment Service Provider's servers. They are not held in clear text on any web site.
Guarantee All our products are new. However in the unlikely event that there is some fault with the product we will be pleased to provide a replacement if another is available or offer you a full refund including shipping. This does not affect your statutory rights
Reaching Us If you need to reach us, please email us using the link on the store page or send an email to trade beanies@hotmail.co.uk. We endeavour to provide a fast response.
Privacy Policy Trade Beanies do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund of the price you have paid for the goods, this will not include delivery charges if you have cancelled after your order has been dispatched. Do this by contacting us by email and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.